How missed calls get answered, written up, and sent to you.
Not sure yet? Start with the free scorecard. Ready to fix it? Start with the call.
Fix My Leaks
A free 15-minute call. Jason looks at your calls, your site and your Google profile, and tells you what to fix first. No obligation.
Hand over access
Share your domain, Google profile and phone setup. We start the 72-hour clock when intake is complete.
Live in 72 business hours
Website, phone agent and Google profile go live within 72 business hours of intake and access. Or we work free until they are.
Kept fixed every month
Ghost Care is ongoing support and maintenance by an expert who knows the trades: phone agent live, profile managed, monthly leak report. Month 1 is included. Then $497/mo, no contract, cancel any month.
What happens to a call you can't answer?
The call doesn't die in voicemail. The Ghost answers your missed and after-hours calls, finds out what the job is and sends the details to your assigned lead manager.
A customer calls. You can't pick up.
You're on a job. The call would have gone to voicemail.
The Ghost answers.
Calls you miss and after-hours calls go to the Ghost, not voicemail. Calls you pick up stay with you.
It asks what the job is, writes it up, and sends it to you.
Emergency or estimate, it gets the address and the problem, then sends them to you.
Your lead manager gets the details.
Every call the Ghost takes ends with a message to your assigned lead manager: a CRM notification, text, Slack message or email. Urgent calls and anything the Ghost can't answer get a person on it.
Illustrative photoSample call. Not a recording of a real customer.
3x in one year: $50K to $150K.
Kendrick, Grow Moringa
Not a contractor. Kendrick was making $50K a year. We focused his offer and positioning, and he made $150K the next year.
Built for contractors and home service companies.
The questions owners ask about answering.
How does an answering service work for contractors?
Calls you miss, or calls after hours, go to an agent instead of voicemail. It answers, collects the job details and sends them to you. A phone-only service stops there. Ghost System also fixes your website and Google profile.
Does the Ghost answer every call?
No. It answers the calls you miss and the calls that come in after hours. Calls you pick up stay with you.
Do callers hang up on bots?
Some do, when the bot is slow or reads a script. The Ghost answers fast and gets to the job. Anyone who wants a person leaves their details, and your lead manager gets a message to call back.
Does it tell callers it's automated?
Yes, at the start of the call. Some states, including California by some accounts, require it.
What happens when the AI can't answer a question?
It takes the details and sends them to your assigned lead manager as a CRM notification, text, Slack message or email.
Do I keep my business phone number?
Yes. You keep your business number, plus your domains, your Google Business Profile, your social accounts and every other profile. They stay yours, even if you stop Ghost Care.
Does it handle emergencies and dispatch the on-call tech?
When it picks up a missed or after-hours emergency, it takes the address and the problem and sends them to your assigned lead manager as a CRM notification, text, Slack message or email. Your team decides who goes.
How long does setup take?
Live within 72 business hours of intake and access, or we work free until it is.
Stop losing jobs to voicemail.
Fifteen minutes with Jason. You'll know where the calls leak and what to fix first.
Prefer to talk? Call (774) 446-7821