Restoration: missed calls answered, written up, and sent to you.
Missed and after-hours calls answered, written up, and sent to you, a website you own, and a Google profile that sends the call to you. Live in 72 business hours, or we work free until it is. Mitigation SLAs punish every unanswered ring.
Illustrative photoWhat does an answering service for water, fire, and storm restoration companies do?
It picks up the calls you can't — missed and after hours — finds out what the job is, writes it up, and sends the details to your assigned lead manager by text, Slack, email or CRM alert, instead of voicemail.
The calls that go to the next name.
- Water mitigation calls at 2am
- Insurance referral leads that need instant response
- Mobile sites that can’t start a claim intake
Illustrative photoThe calls that get answered, written up, and sent to you.
- A 3am water damage call — washing machine hose burst and the basement is flooding
- A Friday evening fire damage referral from an insurance adjuster — needs mitigation start by Monday
- A storm damage call Sunday morning after overnight wind took shingles off and rain got into the attic
One install. Four leaks closed.
Phone agent on your lines
Missed and after-hours calls get answered, written up, and sent to you — your lead manager gets the details.
A website you own
Built for a phone. Clear call button, service pages, and a capture path. Forms go to your CRM.
Google Business Profile cleanup
Categories, services, photos and the review path fixed, so Maps sends the call to you.
Estimate follow-up
Quotes get followed up, so they don't sit cold.
Two prices. No call-for-a-quote.
one-time · live in 72 business hours
or $4,970/yr · month 1 included · no contract
Restoration questions.
Is Ghost System built for 24/7 restoration?
Ghost System covers missed and after-hours paths that answer, write up, and send the job to you, plus a live capture website you own. The stack restoration owners need when every hour of silence costs the job.
Can this handle insurance referral volume?
Yes. When adjusters and homeowners call, missed and after-hours calls get answered, intake details captured, and your assigned lead manager gets a handoff by text or CRM alert immediately.
What happens when a mitigation call comes in at 2am?
The Ghost answers, asks what happened — water, fire, storm — where the damage is, and whether mitigation started. It writes up the job and sends it to your on-call lead manager by text or CRM alert.
Does the Ghost know restoration terminology like category 3 water?
The Ghost asks what happened in plain language and writes it up — your lead manager gets the details and decides category, urgency, and dispatch. Technical classification stays with your crew.
Can Ghost System help when storms create call surges?
Yes. When weather floods your phone with water, wind, and mold calls, missed and after-hours calls get answered and written up while your crews are on mitigation jobs.
Stop losing restoration calls to voicemail.
Fifteen minutes with Jason. You'll know where the calls leak and what to fix first.