Flooring: missed calls answered, written up, and sent to you.
Missed and after-hours calls answered, written up, and sent to you, a website you own, and a Google profile that sends the call to you. Live in 72 business hours, or we work free until it is. Move-in and remodel timelines punish slow first response.
Illustrative photoWhat does an answering service for flooring companies do?
It picks up the calls you can't — missed and after hours — finds out what the job is, writes it up, and sends the details to your assigned lead manager by text, Slack, email or CRM alert, instead of voicemail.
The calls that go to the next name.
- Measure and install requests after store hours
- Showroom leads that never get a callback
- Catalog sites that don’t capture a request on a phone
Illustrative photoThe calls that get answered, written up, and sent to you.
- A Saturday afternoon hardwood flooring inquiry — homeowner wants to replace carpet in three bedrooms before moving in, comparing quotes from four stores
- A Tuesday evening LVP install request — kitchen, living room, and hallway need new flooring, move-in is in three weeks
- A Thursday morning tile flooring call that comes in while you’re on a measure — bathroom floor needs replacing after a leak
One install. Four leaks closed.
Phone agent on your lines
Missed and after-hours calls get answered, written up, and sent to you — your lead manager gets the details.
A website you own
Built for a phone. Clear call button, service pages, and a capture path. Forms go to your CRM.
Google Business Profile cleanup
Categories, services, photos and the review path fixed, so Maps sends the call to you.
Estimate follow-up
Quotes get followed up, so they don't sit cold.
Two prices. No call-for-a-quote.
one-time · live in 72 business hours
or $4,970/yr · month 1 included · no contract
Flooring questions.
Retail showroom or mobile installer?
Either — if the phone and mobile site are the leak, Ghost System sets up your website and inquiry handling and covers missed calls.
Can the Ghost handle flooring measure requests?
Yes. The Ghost asks what rooms need flooring, the type — hardwood, LVP, tile, carpet — and the timeline, writes it up, and sends it to your assigned lead manager by text or CRM alert.
What if a flooring caller wants pricing over the phone?
The Ghost collects the flooring type, square footage or room count, and timeline, writes it up, and hands off by message to your assigned lead manager. Your lead manager calls back with rough pricing and schedules the measure.
Do flooring companies lose jobs to missed calls?
Move-in deadlines create urgency. Homeowners and landlords call multiple flooring stores — whoever answers and schedules the measure first gets the inside track on the install.
Does the Ghost answer every flooring call?
No. The Ghost answers the calls you miss and the calls that come in after hours. Calls you pick up stay with you.
Stop losing flooring calls to voicemail.
Fifteen minutes with Jason. You'll know where the calls leak and what to fix first.