Appliance repair: missed calls answered, written up, and sent to you.
Missed and after-hours calls answered, written up, and sent to you, a website you own, and a Google profile that sends the call to you. Live in 72 business hours, or we work free until it is. Broken appliances create evening call spikes.
Illustrative photoWhat does an answering service for appliance repair companies do?
It picks up the calls you can't — missed and after hours — finds out what the job is, writes it up, and sends the details to your assigned lead manager by text, Slack, email or CRM alert, instead of voicemail.
The calls that go to the next name.
- Same-week repair requests after dinner
- Booking links that don’t work on mobile
- Missed calls while techs are on prior jobs
Illustrative photoThe calls that get answered, written up, and sent to you.
- A Wednesday evening washer repair call — machine won’t drain and the homeowner has a wet load sitting inside, needs service this week
- A Saturday morning refrigerator repair inquiry — fridge stopped cooling overnight and food is warming up, needs same-day or Sunday service
- A Monday afternoon dishwasher estimate request that comes in while you’re diagnosing another appliance — not draining, homeowner wants it fixed before Thanksgiving
One install. Four leaks closed.
Phone agent on your lines
Missed and after-hours calls get answered, written up, and sent to you — your lead manager gets the details.
A website you own
Built for a phone. Clear call button, service pages, and a capture path. Forms go to your CRM.
Google Business Profile cleanup
Categories, services, photos and the review path fixed, so Maps sends the call to you.
Estimate follow-up
Quotes get followed up, so they don't sit cold.
Two prices. No call-for-a-quote.
one-time · live in 72 business hours
or $4,970/yr · month 1 included · no contract
Appliance repair questions.
Residential only?
Residential and light commercial appliance repair shops that live on the phone both fit.
Can the Ghost handle appliance repair scheduling?
Yes. The Ghost asks what appliance is broken — washer, dryer, fridge, oven, dishwasher — what it’s doing wrong, and the urgency, writes it up, and sends it to your assigned lead manager by text or CRM alert.
What if an appliance repair caller wants same-day service?
The Ghost collects the appliance problem and urgency, writes it up, and hands off by message to your assigned lead manager. Your lead manager checks your schedule and calls back with availability.
Do appliance repair companies lose jobs to missed calls?
Broken appliances are homeowner emergencies. When dinner is in the oven and it stops working, they call — evenings, nights, weekends. Missed calls go to the next appliance repair company that answers.
Does the Ghost answer every appliance repair call?
No. The Ghost answers the calls you miss and the calls that come in after hours. Calls you pick up stay with you.
Stop losing appliance repair calls to voicemail.
Fifteen minutes with Jason. You'll know where the calls leak and what to fix first.