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Locksmith answering service + website

Locksmith: missed calls answered, written up, and sent to you.

Missed and after-hours calls answered, written up, and sent to you, a website you own, and a Google profile that sends the call to you. Live in 72 business hours, or we work free until it is. Lockouts are pure after-hours, first-to-answer jobs.

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Straight answer

What does an answering service for locksmith companies do?

It picks up the calls you can't — missed and after hours — finds out what the job is, writes it up, and sends the details to your assigned lead manager by text, Slack, email or CRM alert, instead of voicemail.

Where locksmiths leak jobs

The calls that go to the next name.

  • Lockout calls nights and weekends
  • Rekey and access jobs that need an instant write-up
  • Directory-dependent shops with no owned capture site
Close-up of a contractor at workIllustrative photo
Real locksmith jobs

The calls that get answered, written up, and sent to you.

  • A Friday night lockout call — homeowner locked their keys in the car at a restaurant parking lot, needs service now
  • A Sunday morning house lockout — elderly homeowner is locked out and sitting on the porch, needs a locksmith within the hour
  • A Tuesday afternoon rekey request that comes in while you’re on another job — new homeowner needs locks changed before moving in Friday
What locksmiths get

One install. Four leaks closed.

Phone agent on your lines

Missed and after-hours calls get answered, written up, and sent to you — your lead manager gets the details.

A website you own

Built for a phone. Clear call button, service pages, and a capture path. Forms go to your CRM.

Google Business Profile cleanup

Categories, services, photos and the review path fixed, so Maps sends the call to you.

Estimate follow-up

Quotes get followed up, so they don't sit cold.

Fix My Leaks15 minutes, no obligation
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What it costs

Two prices. No call-for-a-quote.

Ghost System
$4,997

one-time · live in 72 business hours

Ghost Care
$497/mo

or $4,970/yr · month 1 included · no contract

Straight answers

Locksmith questions.

Mobile locksmith or shop-based?

Mobile-first locksmiths especially. Ghost System covers missed and after-hours answering and a live capture website you own.

Can the Ghost handle emergency lockout calls?

Yes. The Ghost asks what the lockout situation is — car, house, business — where the person is, and how urgent, writes it up, and sends it to your assigned on-call lead manager by text or CRM alert immediately.

What if a lockout caller needs service right now?

The Ghost collects the lockout details and location, writes it up, and hands off by message to your assigned lead manager instantly. Your lead manager decides whether you can roll now or give an ETA.

Do locksmith companies need this if they’re listed on directories?

Directories send calls, but if those calls go to voicemail, the job goes to the next locksmith. Ghost System answers missed and after-hours calls so you don’t lose emergency jobs to competitors.

Does the Ghost answer every locksmith call?

No. The Ghost answers the calls you miss and the calls that come in after hours. Calls you pick up stay with you.

Stop losing locksmith calls to voicemail.

Fifteen minutes with Jason. You'll know where the calls leak and what to fix first.

Fix My Leaks15 minutes, no obligation
Get my Job Leak Score